100% Fitment Guarantee
Canadian Owned & Operated
We do our absolute best to make returns hassle-free for you. In order to return a product, please contact us. Please make sure to have your order number ready when contacting our team.
If a product is received damaged or if you receive an incorrect product (wrong finish, specifications, etc.), we ask that you take pictures of the affected product and contact us at your earliest convenience. Do not under any circumstance install a product that is damaged or incorrect.
If a manufacturer defect is discovered during installation, we ask that you take pictures of the affected product and contact us before proceeding any further with the installation.
In the rare case of a fitment issue, WheelWiz requires clients to take pictures prior to requesting a return and will not cover any labour costs incurred.
In rare cases of returns in which there is an exchange/swap of products taking place, the following two options are available:
We ask that you keep all original boxes and protective packaging for a week after full delivery of your order. In the case of a return, we ask that products be shipped back in the same state as they were originally received.
If you wish to cancel an order, please contact us so we can determine if it is possible. Please note that we cannot grant a cancellation request if the order has already been processed or shipped by a supplier.
Prior to mounting tires, we require running a test fit to ensure that there is proper caliper and suspension clearance.
Refunds will be credited to the original method of payment used within 2-5 business days of reception